Get Started HereABOUT PILLAR TO POST
About Pillar To Post®
Pillar To Post Home Inspectors® has a team of franchise experts at the ready to answer any questions you might have. Our team is dedicated to helping franchise owners generate their own success by tapping into the great resource that is our franchise, which provides the necessary support and training to propel you forward. We’re considered to be one of the best family-owned franchise opportunities for a reason, and we’re excited for you to join.
Our Mission
To ensure confident home ownership and enrich the lives of the people and communities we serve.
Our Vision
To be the most trusted brand recognized for our personal integrity, our technical excellence and unmatched
customer experience.
Our Values
This Is Where It All Started.
When Pillar To Post was founded in 1994 by Mike Brewer, the home inspection industry had no industry standards or training practices. After an abysmal home inspection experience when he bought his own home, Mike had an idea: Pillar To Post Home Inspectors.
In 1994, Pillar To Post began franchising. Emphasizing integrity and professionalism, we created a variety of tools to ensure that every home inspection would fit a strict standard of excellence, including:
- Formal technical training
- Detailed inspection practices and standards
- Complete business start-up plan
- Full operations program
- Formatted inspection report
Not only do these tools keep our home inspection thorough, they also give franchise owners what they need to build real businesses. Within just 6 years, Pillar To Post was the largest home inspection franchise in North America and we hold that status to this day.
Pillar To Post® now offered a complete package to enable newly recruited franchisees to build a real business, with a brand behind it, and with an approach that was truly innovative for its day. By 2000, Pillar To Post® had become the largest home inspection company in North America, catching and passing those companies that had started ten years earlier as well as the numerous others that had been launched around the same time. A good number of our early franchisees continue with Pillar To Post® to this day, including Charles Furlough, who owned a Pillar To Post® franchise in North Carolina from 1998-2007, with his business completing over 10,000 home inspections. In 2007 he joined the Home Office team as a Director, moved to SVP of Operations, and is now CEO and President.
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Contact us with your questions about franchising.
A Successful Home Inspector Starts with Drive and Dedication
Every day, Pillar To Post® franchise owners are helping people buy and live in their homes with confidence and peace of mind, and are adding to the reputation of the Pillar To Post® brand. Since 1994, Pillar To Post® has completed millions of home inspections, building unparalleled expertise in home inspection and in franchise owner success.
Over 30 Years of Experience of Helping Homeowners
Pillar To Post® is North America's leading and largest home inspection company. For twenty years, Pillar To Post® has taken innovation, professionalism and service to new heights in the home inspection industry.
Growth, Learning & Innovation.
In 1999, Pillar To Post® began to focus more on providing technical leadership in both inspector training and customer experience. Dramatic changes were made with the introduction of computerized, onsite inspection report generation and presentation, replacing the carbonless forms that had previously been used, and in 2001, color photographs were included into the on-site report presentation package. These were major advances in speeding up and smoothing the real estate transaction closing process and did much to further create the reputation of Pillar To Post® for innovation and creativity.
Pillar To Post® franchisees are the front line of the Pillar To Post® brand experience to the real estate and home buyer communities. The Pillar To Post® mission focuses on the success of
its franchisees.
The brand experience for our franchisees and our realtor and home buyer communities has been and remains core to the Pillar To Post® brand's sustainable competitive advantage. In 2007, Pillar To Post® launched the Franchisee Satisfaction Survey to collect an independent, objective measure of franchisee satisfaction. This survey is done annually and has helped the company make important decisions. In 2009, Pillar To Post® launched Navigator groups to work with highly motivated and ambitious franchisees to accelerate their growth and overall company-wide growth, and in 2010, the company launched Net Promoter System to more deeply and objectively embrace the customer experience into its business by measuring and reacting to the voice of its customers.
Outlook
Pillar To Post® is led today by a deeply engaged management team, united by aligned and shared values, who blend wider business experience with Pillar To Post® specific experience to drive growth and brand excellence for our franchisees, realtors, and home buyers.
We Lead the Industry
With every chapter in the history of Pillar To Post® building toward the present day, the brand of Pillar To Post® is now positioned to become the first true household name in the category realizing value, equity, and life purpose for its various stakeholders and partners.
Pillar To Post® continues to provide amazing opportunities for those that are looking to achieve their desired work/life balance, achieve financial freedom, and ultimately, make a change
in their life.
Pillar To Post® is the #1 North American Home Inspection Franchise with more than 450+ locations in
North America.
That's the type of company that you want backing you up.