Dave Dalfino

Dave Dalfino: A 25-Year Journey to the Top

Celebrating his 25th year with Pillar To Post, Dave Dalfino stands out not only for his longevity but for his exceptional ability to adapt and thrive. Located in a competitive market, Dave has transitioned from stable to stellar performance through strategic evolution.

Dave learned the critical lesson of working 'on' the business rather than 'in' it. "It wasn't until I realized that I was wearing way too many hats. Once I realized that there are a lot of good people out there who can probably do a lot better at things that I could do, it allowed me to focus on what I enjoyed doing and what I was better at," Dave explains.

Dave’s success is largely due to his relinquishing control, which has allowed him to utilize the strengths of his team better and focus on areas like customer experience and marketing—domains where he excels.

His leadership style is defined by adaptability and a commitment to learning. Dave values detailed planning and setting actionable goals, enabling him to navigate various market conditions and continue innovating.

Reflecting on his impressive tenure, Dave offers clear advice to other franchise owners: embrace change, focus on strategic growth, and recognize the power of a well-executed plan. His journey underscores the potential for sustainable success in the franchising world.