Chad Casper
Excellence in Expansion: Chad Casper's Tucson Triumph
Chad Casper has been a standout in Tucson's home inspection market since 2017. As our Franchise Business Owner of the Year, Chad leads a dynamic team that has mastered the art of growth and resilience. His approach includes innovative service expansions like warranty inspections for new homes and pre-listing inspections, which have driven an 18% increase in inspections and a 34% rise in sales this year alone.
Reflecting on his strategies, Chad notes, "Last year, when things started to slow down, we got a little creative! We started thinking outside the box; offering pre-listings, getting as creative as we could, and adding on as many services as possible. Driving as far as our gross sales can go. And you know, marketing, marketing, marketing!"
Marketing is central to Chad’s success. He forges strong connections with the local real estate community through effective social media campaigns and active participation in major real estate events. This engagement helps keep his business firmly rooted in the community.
Chad’s commitment to creating an outstanding customer experience shines through in his interactions. "It’s very important to our success," Chad believes, emphasizing the value delivered through the brand's standards which attracted him to Pillar To Post.
Chad's story demonstrates that dedication and a clear, innovative strategy can lead to exceptional outcomes, even in challenging markets. His business acumen and customer-centric approach serve as a powerful model for success.