Pillar To Post has been awarded Franchise Business Review’s 2014 Franchisee Satisfaction Award. The Franchisee Satisfaction Awards are part of a national project that looks at franchisee satisfaction at some of the country’s most popular franchise brands. Now in its 9th year, the “FBR50” is the only awards program to rank companies based solely on actual franchisee satisfaction. Pillar To Post is ranked in the top 50 for the second year in a row.
Franchise Business Review determines the recipients of its Franchisee Satisfaction Awards by surveying well over 300 brands and thousands of franchisees. Franchises are then ranked based on their assumptions. The surveys cover topics such as FDD information, training, startup assistance, financial future from a franchisee’s perspective, ongoing support, marketing programs and more. They then calculate an average for all surveys and rank all brands that score above average on their shortlist. This is the second year in a row Pillar To Post has been ranked as one of Franchise Business Review’s top franchises. The company has been included on the short list for four of the last seven years.
“We are honored to be ranked as one of the top franchises in the country and to win the Franchisee Satisfaction Award,” said Dan Steward, president and CEO of Pillar To Post. “It is especially meaningful to receive this award because it is determined entirely by a survey of our franchisees. We are dedicated to providing the systems and support to allow our franchisees to build strong, profitable businesses while offering the highest quality services to their community. Receiving an award based on their satisfaction means we’re doing our job.”
For more information, visit franchisebusinessreview.com or PillarToPost.com.