Start and Grow Your Business

How We Are Different

We are the leader in the Home Inspection Industry, as we have more owners and inspectors than any other home inspection company, highest average invoice, more million-dollar producers then anyone, more innovations, more hours of training, and more coaches than
any other brand.

Pillar To Post Home Inspectors is an established brand with 450+ franchises in the US and Canada. We have an established reputation for integrity and professionalism, inspiring our clients to trust us in every market. By focusing on these values, we have become
the largest home inspection franchise in North America and we’re proud of our rapid growth. We are also under the FirstService Brands umbrella alongside Floor Coverings International, CertaPro Painters, Paul Davis, and California Closets.

Our Strategy

Systems & Support

We offer an executive model, where the franchise business owner has full-time involvement in the business but does not have to be a home inspector. The owner is focused on building a local team to scale. This is not a passive or semi-passive
ownership business opportunity.

Background

When Pillar To Post was founded in 1994 by Mike Brewer, the home inspection industry had no industry standards or training practices. After an abysmal home inspection experience when he bought his own home, Mike had an idea: Pillar To Post Home
Inspectors.

In 1994, Pillar To Post began franchising. Emphasizing integrity and professionalism, we created a variety of tools to ensure that every home inspection would fit a strict standard of excellence, including:

• Formal technical training
• Detailed inspection practices and standards
• Complete business start-up plan
• Full operations program
• Formatted inspection report

Not only do these tools keep our home inspection thorough, they also give franchise owners what they need to build real businesses. Within just 6 years, Pillar To Post was the largest home inspection franchise in North America and we hold that status to this day.

Coaching

• Personal Business Coach: The relationship with their personal business coach not only helps our franchise business owner as they get started, it will help them throughout the life of their business
• Regular Coaching Calls with Regional Directors: We help our business owners learn the Pillar To Post system of building a successful business and help connect them with all the best staff and fellow franchise business owners to achieve their vision
• Brand Conference: Annual conference that allows business owners to connect with each other, hear about future innovations, strategies, collaborate in sessions, and become certified in courses
• Scheduled Regional Meetings with Regional Directors: These are in-person meetings, occurring two times a year (fall and spring) where our business owners connect with their Regional Director and other business owners in their region

Training

Our all-inclusive training system is called Foundations for Success. This all encompassing program teaches our franchisees everything they need to know about owning a business, our brand and our industry. We give our franchisees the tools they need to be strong, successful business owners. This program includes:

11-Week Training: Our 11 weeks of virtual training cover our industry, programs, sales training, technical skills, operations, and first-hand experience and practice running a business. This training is broken into 4 phases:

• Pre-training: 90-120 hours of online self-paced training, focusing on Home Inspection basics
• Phase 1: Technical/Pillar To Post Orientation
• Phase 2: Business Leadership Training
• Phase 3: Sales and Marketing - Pillar To Post Predictable Greatness
• Phase 4: Ongoing Continuous Learning for lifetime of the business

Marketing Assistance

Because marketing is integral to business success, we offer marketing assistance to every franchise owner. Our professional marketing team provides:

• Structured marketing campaigns for local use
• Expertise on how to effectively utilize marketing campaigns, including digital marketing strategies
• Professionally developed marketing materials
• Knowledge about social media best practices

Technology & Software

• Inspection done on a custom build called OnePoint
• Ability to be quick to market with continuous innovation
• No dependence on software vendors
• Path of our systems based on our own strategic visions
• Integration possibilities Ex PTP360
• Home inspection app is built on a cloud-based CRM called Salesforce
  • Salesforce has 20 years of defining this type of environment
  • Best in class for reliability and scalability, system availability, performance and security

The Industry

Choosing Pillar To Post is choosing to take your piece of a $3 billion industry. The home inspection industry is steady and stable, with plenty of room for growth and we continue to expand our presence in the market. Almost all home transactions involve a home inspection, providing the opportunity for continuing business growth. Key items that allow our industry to remain strong:

• Recession resistant
• Connected to the Home Service Industry and Real Estate Industry
• Home inspections are not a fad, and is a part of the home buying process, which provides consistent stability as homes will always be sold
• We are a people-centric service that will not move to AI