Own a Scalable, High-Margin Home Inspection Franchise

The Pillar To Post Difference

We are the leader in the Home Inspection Industry, as we have:

We are the leader in the Home Inspection Industry, as we have more owners and inspectors than any other home inspection company, highest average invoice, more million-dollar producers then anyone, more innovations, more hours of training, and more coaches than
any other brand.

Pillar To Post Home Inspectors is an established brand with 350+ franchises in the US and Canada. We have an established reputation for integrity and professionalism, inspiring our clients to trust us in every market. By focusing on these values, we have become
the largest home inspection franchise in North America and we’re proud of our rapid growth. We are an integral part of the FirstService Brands family, operators of more than 2,000 franchisees of brands including Floor Coverings International, CertaPro Painters, Paul Davis Restoration and California Closets.

Systems & Support

At Pillar To Post, we offer a highly scalable, Owner-Led business model, where the franchise business owner has full-time involvement in the business, but is primarily focused on leading and building a team of employee experts that connect with realtors and complete best-in-class home inspections for their clients.

Coaching

• Personal Business Coach: The relationship with their personal business coach not only helps our franchise business owner as they get started, it will help them throughout the life of their business
• Regular Coaching Calls with Regional Directors: We help our business owners learn the Pillar To Post system of building a successful business and help connect them with all the best staff and fellow franchise business owners to achieve their vision
• Brand Conference: Annual conference that allows business owners to connect with each other, hear about future innovations, strategies, collaborate in sessions, and become certified in courses
• Scheduled Regional Meetings with Regional Directors: These are in-person meetings, occurring two times a year (fall and spring) where our business owners connect with their Regional Director and other business owners in their region

Training

Our all-inclusive training system is called Foundations for Success. This all encompassing program teaches our franchisees everything they need to know about owning a business, our brand and our industry. We give our franchisees the tools they need to be strong, successful business owners. This program includes:

11-Week Training: Our 11 weeks of virtual training cover our industry, programs, sales training, technical skills, operations, and first-hand experience and practice running a business. This training is broken into 4 phases:

• Pre-training: 90-120 hours of online self-paced training, focusing on Home Inspection basics
• Phase 1: Technical/Pillar To Post Orientation
• Phase 2: Business Leadership Training
• Phase 3: Sales and Marketing - Pillar To Post Predictable Greatness
• Phase 4: Ongoing Continuous Learning for lifetime of the business

Marketing Assistance

Because marketing is integral to business success, we offer marketing assistance to every franchise owner. Our professional marketing team provides:

• Structured marketing campaigns for local use
• Expertise on how to effectively utilize marketing campaigns, including digital marketing strategies
• Professionally developed marketing materials
• Knowledge about social media best practices

Technology & Software

• Inspection done on a custom build called OnePoint
• Ability to be quick to market with continuous innovation
• No dependence on software vendors
• Path of our systems based on our own strategic visions
• Integration possibilities Ex PTP360
• Home inspection app is built on a cloud-based CRM called Salesforce
  • Salesforce has 20 years of defining this type of environment
  • Best in class for reliability and scalability, system availability, performance and security

The Industry

Choosing Pillar To Post is choosing to take your piece of the $5 billion Home Inspection Industry. Almost all home transactions involve a home inspection, providing the opportunity for continued business growth. Key items that allow our industry to continue to see growth:

• The industry is fragmented, with the majority of the competition positioned as single inspector businesses without the opportunity to scale. That creates an advantage for a professional, recognizable brand that can deliver a consistent experience.
• Home inspections address a fundamental need. Buyers want to understand a property’s condition before making a major financial commitment, which, for most, is the single largest acquisition of their lives.
• The industry benefits from recurring transaction volume. Even during the difficult 2025 housing market, approximately 4.06 million existing homes were sold in the United States. Historically, annual sales have averaged closer to 5.2 million. (source: Associated Press housing-market report)
• Homes continue to age. Older roofs, electrical systems, plumbing, HVAC equipment and foundations make professional evaluation increasingly valuable.
• Inspections cannot easily be replaced by automation and artificial intelligence. Technology can improve the process, but buyers still need a trained professional physically inside the home.
• The model can offer relatively low overhead compared with many businesses that require substantial inventory, retail space or specialized facilities.
• Those involved in the Real Estate Industry, including real estate investors and construction professionals.

The housing market is cyclical, so inspection volume can fluctuate with home sales. That makes Pillar To Post's brand strength, referral relationships, operational discipline and diversified services especially important for our franchisees.